This overview outlines the required right of interpretation for all clients whom the International Rescue Committee (IRC) serves as well as interpretation access in the wider Denver community.   

• All core services and material needs support are made available in an appropriate language for you. This includes upon arrival at the airport and throughout all core services. (See the Resettlement Timeline for a list of core services).

  • According to the United States Department of State, this means: interpretation/translation which allows for communication with you in your native language, if possible, or in a common language in which you are fluent.  Appropriate language interpretation/translation that promotes gender equality shall be provided by an individual who is not associated with you (i.e., family member, U.S. tie).  Staff and/or independent paid and volunteer interpreters (not associated with you) may be used.  In-person interpretation is preferred, although telephonic interpretation may be used, if necessary. 

• In the community, all publicly funded organizations such as police, libraries, court systems, county offices, schools, medical clinics, and hospitals are required to provide interpretation. There may be some exceptions for private medical practices and certain government agencies such as the Department of Motor Vehicles (DMV) and Social Security Administration (SSA).   

If you are not provided with appropriate language interpretation, please contact IRC staff or follow our grievance process. Remember, at the IRC, you have the right to interpretation in a language you feel comfortable conversing in.