Digital Literacy & Technology Resources 💻

Internet Access

Free Computer and Internet Access at Libraries

Connect at a Library

 All branches are now open to the public, and computers are available inside to use with a free Denver Library card. Call your library to check hours and availability: 720.865.1111. Free Wifi access is available outside all Denver Public Library buildings 24/7.

Connect at Home

You can now borrow Chromebooks and internet hotspots to use at home for up to 3 months from Denver Public Library(DPL). Anyone with a full privilege, permanent DPL library card in good standing can borrow these items for free. You can place a request for either a Chromebook, a wireless hotspot, or both together via the library’s online catalog or by calling 720-865-1111. They can be picked up at any open library location via walk-in or curbside pickup and return is available at all DPL locations. More information is available at denverlibrary.org. 

Low-Cost Home Internet

Emergency Broadband Benefit Program 

The Emergency Broadband Benefit (EBB) program offers a temporary discount on broadband access for qualifying low-income households. You can get up to $50 a month discount on internet service. If you're a Lifeline customer contact your provider, contact your internet service provider (like Xfinity or Centurylink) if you already have internet access, or apply with PCs for People for discounted EBB internet service. 

PCs for People Mobile Internet Hotspots

PCs for People offers unlimited high-speed 4G LTE internet service, mobile hotspot, prepaid with no credit check or hidden fees. Modem purchase required and monthly service is $15/month. If you qualify for the Emergency Broadband Benefit program, your modem will be discounted and your service could be free while EBB funds are available. Order online, call 720-278-7725, or go to Northeast Park Hill Community Technology Hub, 6035 E. 38th Ave, Denver, 80207 any time Mon-Fri 10-5:30 pm

Comcast Internet Essentials

Affordable, discounted ($9.95/mo) home Internet service for those who qualify. If you also apply for the Emergency Broadband Benefit program, service is completely free. Apply online or call (855) 846-8376

Free Public Wireless Internet (WiFi)

To access open public wifi internet, you must be within 100-300 feet of a location providing it. When you are in range, the network will show up in the available networks list on your device and allow you to connect to the wifi.

● Denver Public Libraries Available near all library sites or parking lots. Network: DPLWireless

● Denver Public Schools Available near DPS schools or parking lots. Network: DPS Guest

● City of Denver Available near some City buildings and parking lots. Network: DenverGuest Wifi ● XFinity Public WiFi Hotspots Coverage varies across Denver. Hotspots open to the public are located in businesses and outdoor locations like parks, shopping areas and transportation platforms. Find a free network by using this map. Network: xfinitywifi

○ If you see the “xfinitywifi” network name from your home, you are probably seeing a neighbor’s subscription Xfinity wifi instead of an open public Xfinity hotspot so you may not be able to connect.

● Local businesses: Some businesses, like McDonalds and Starbucks, may also have free public wifi accessible from their parking lots. WiFi network names and procedures vary. 

Computers and Devices

PCs for People

PCs for People offers a variety of very heavily discounted, low-cost devices (desktop computers, laptops, accessories, wireless hotspots) for those who qualify. If you qualify for the Emergency Broadband Benefit program, you can receive a $100 credit towards purchasing a computer. You can order online or pick up at their Denver store. Computers come with 1 year warranty and customer support. They also do low-cost computer repairs. Phone: 720-278-7725

Comcast Internet Essentials

If you are a Comcast Internet Essentials customer, you are automatically qualified to purchase a Chromebook or Windows laptop for $149.99. You can purchase online. 

Print, Copy, Scan and Fax 

Denver Public Library

Printing, copying, and scanning are available at all Denver Public Libraries. The first $1.00 of printing is free. There are no public fax machines at any Denver Public Library location, however, there is an option to scan and fax online — please ask a staff person for assistance

Other paid services

Printing, copying, scanning and faxing services are available at Staples, Kinkos/FedEx and Office Depot locations and faxing is also available at most King Soopers locations. 

Get Technology Help and Support

Denver Public Library

DPL offers both in-person and virtual technology help:

● You can request an online, one-on-one tech help appointment with someone from the Community Technology Center by calling 720-865-1111

● All Denver Public Library locations offer assistance to customers using the public computers. 

● Phone a Librarian at 720-865-1111

● Teach Yourself Technology Resources

Senior Planet (age 60+ only)

Senior Planet offers a local and national tech help hotline for people 60 and older. You can call the local number at (720) 776-0233 and someone will call you back within 24 hours, or call the national hotline at 920-666-1959 between 7am and 3pm, Monday through Friday, to talk to someone immediately. Senior Planet has also published a wealth of guides and videos to help people get online and connecting with others.